Shipping Policy

  • All orders are processed within 1–2 business days.

  • Delivery timeframe is 3–6 working days, depending on the location.

  • COD available in selected locations.

  • After dispatch, a tracking link will be shared with you.

  • If delivery is missed, the courier will attempt again the next day.

🔄 Return & Refund Policy

Since this is a personal-care and homemade product, returns cannot be accepted for hygiene reasons.

However:

  • If the product is damaged, leaked, or incorrect, we offer a free replacement.

  • Replacement requests must be made within 48 hours of delivery.

  • Please share:

    • Order number

    • Photos of the package

    • Description of the issue

Your satisfaction is our priority.

📃 Terms & Conditions

  • Prices on the website are subject to change without notice.

  • Orders can be prepaid.

  • Product color and texture may vary slightly as all batches are handmade.

  • Incorrect or incomplete addresses may result in delivery delays.

🔐 Privacy Policy

Your personal information (name, phone number, address) is kept secure and is used only for order processing and delivery. We never share your data with any third party.

All payments are processed via secure third-party payment gateways. The website is SSL protected.